Porfp#:D80P6600083 -It- Cisco Equipment Maintenance and Support
Key Dates
Due Date
-
Posted Date
-
Agency & Value
Agency
Maryland Insurance Administration
Contract Value
Not provided
Codes & Classification
Solicitation Number
BPM057497
NAICS
—
Classification Code
—
Additional Details
The Maryland Insurance Administration (MIA) has issued a Request for Quotation (RFQ) under procurement identifier BPM057497, seeking to renew its maintenance agreement with Cisco Systems for the continued warranty and support of its Cisco equipment. This procurement is critical to ensuring the ongoing reliability, security, and operational efficiency of the MIA’s network infrastructure, which is foundational to the agency’s mission of regulating the insurance industry within the state of Maryland.
The scope of this procurement encompasses the provision of Cisco SmartNet maintenance and support services for all covered Cisco equipment currently in use by the MIA. The selected contractor will be responsible for delivering comprehensive warranty coverage and technical support as specified in the attached Scope of Work (SOW), titled "Attachment I - Smartnet CISCO Equipment Maintenance and Support." A key requirement of this solicitation is that all maintenance and support items must be co-termed, establishing a unified contract end date of June 30, 2027. This co-termination ensures streamlined contract management and consistent support coverage across all devices.
The intended outcome of this procurement is to maintain uninterrupted access to Cisco’s technical support resources, timely hardware replacement, and software updates, thereby minimizing downtime and safeguarding the MIA’s critical IT operations. Contractors are expected to demonstrate the capability to provide authorized Cisco maintenance services, adhere to the specified co-termination schedule, and meet all requirements outlined in the SOW.
This opportunity is issued by the Maryland Insurance Administration, a state government entity located in Maryland (State Code: MD). The place of performance for all services will be within the state of Maryland. Interested vendors should note that the procurement is being managed through the state’s eMaryland Marketplace Advantage (eMMA) platform, with full details and submission instructions available at the provided notice URL: https://emma.maryland.gov/page.aspx/en/bpm/process_manage_extranet/92369.
The RFQ was posted on November 6, 2026, with a response deadline of June 17, 2026, at 16:06. Contractors considering this opportunity should review the attached Scope of Work for detailed requirements and ensure their ability to deliver the specified Cisco maintenance and support services for the full contract term. No information regarding set-aside requirements, special considerations, or classification codes has been provided in the notice.
This procurement represents a stable, ongoing requirement for Cisco equipment maintenance and support, making it well-suited for contractors with proven experience in Cisco solutions and a track record of supporting public sector clients.