Q522--VA Pittsburgh Healthcare System Teleradiology Staffing Services This is not a Request for Quote.

Key Dates

Due Date

Posted Date

Agency & Value

Agency

244-NETWORK CONTRACT OFFICE 4 (36C244)

Contract Value

Not provided

Codes & Classification

Solicitation Number

36C24426Q0622

NAICS

561320 - Temporary Help Services

Classification Code

Q522

Additional Details

Set Aside

None

Place of Performance

Pittsburgh,, PA., UNITED STATES

SourceSAM

Documents1

The Department of Veterans Affairs (VA), through its Network Contract Office 4 (NCO 4), is conducting market research via a Sources Sought Notice to identify qualified vendors capable of providing comprehensive teleradiology staffing services for the VA Pittsburgh Healthcare System (VAPHS) in Pittsburgh, Pennsylvania. This notice, identified by procurement number 36C24426Q0622 and classified under NAICS code 561320 (Temporary Help Services), is not a Request for Quote or Proposal, but rather an information-gathering effort to assess industry capabilities and inform a potential future solicitation. **Purpose and Scope** The primary objective of this procurement is to secure professional teleradiology services to address ongoing physician personnel shortages within the Radiology Services department at the Pittsburgh VA Medical Center (VAMC). The contractor will be responsible for providing both preliminary and final interpretations of radiology exams, particularly during off-tour hours (Monday-Thursday 8:00 pm–8:00 am, Friday 8:00 pm through Monday 8:00 am), with the expectation of 24/7 coverage. The intent is to ensure timely, accurate, and high-quality radiological interpretations for veterans within the VAPHS service area, supporting continuity of care and operational efficiency. **Key Requirements and Deliverables** - **Professional Services**: All interpretations must be performed by board-certified radiologists licensed in the United States. Residents are not permitted to provide preliminary or final interpretations. The contractor must be a U.S.-based corporation, and all services must be performed within U.S. territorial borders. - **Technical Integration**: The contractor must interface with the VA’s electronic image management systems, including VISTA Imaging, Powerscribe, and Philips ISite Radiology, ensuring secure, VA-compliant transmission and storage of images and reports. All hardware and software provided must be compatible with VA systems and meet stringent cybersecurity requirements as outlined in VA Handbook 6500 and related directives. - **Timeliness and Communication**: Routine interpretations must be completed and verified within 48 hours of exam registration. STAT interpretations require a preliminary report to be faxed within 45 minutes of receipt, with critical/emergent results communicated directly by phone to the referring clinician and documented in the final report. - **Quality Assurance**: The contractor must maintain a robust quality monitoring program, including quarterly peer review data for each radiologist, compliance with Joint Commission (JCAHO) standards, and adherence to American College of Radiology (ACR) guidelines. Zero tolerance is expected for late reports, non-availability, privacy breaches, and documentation violations. - **Credentialing and Training**: All radiologists must be credentialed and privileged by the Pittsburgh VAMC prior to providing services, with credentials updated annually. The contractor is responsible for ensuring all personnel complete required VA training (ethics, cybersecurity, privacy, etc.) and for appointing a radiologist trainer for onboarding and ongoing education. - **Security and Confidentiality**: Strict compliance with HIPAA, the Privacy Act of 1974, and all applicable federal, state, and VA regulations regarding patient information is mandatory. The contractor must ensure secure data transmission, maintain confidentiality, and provide evidence of required liability and malpractice insurance. - **Operational Support**: The contractor is responsible for providing and maintaining all necessary equipment, telecommunications, supplies, and technical support at their own facility, as well as for the installation and maintenance of secure communication links with the VA. - **Reporting and Documentation**: All reports must meet ACR standards, include required patient and exam information, and be signed electronically by the interpreting radiologist. The contractor must use the same transcription services as the Pittsburgh VAMC and ensure all documentation is accurate, timely, and compliant with VA policies. **Contracting Entity and Contact Information** - **Contracting Office**: 244-Network Contract Office 4 (NCO 4), Department of Veterans Affairs - **Place of Performance**: Pittsburgh, PA, United States - **Primary Contact**: David Santiago, Contract Specialist - Email: [email protected] - Phone: 412-822-3746 **Procurement Type and Special Considerations** This is a Sources Sought Notice issued for market research purposes only, in accordance with FAR Part 12. It is not a solicitation and does not commit the government to any contract. The government is seeking information from all business types, including small businesses, SDVOSBs, VOSBs, WOSBs, and large businesses, regarding their capabilities, business size status, and experience with similar requirements. Respondents are encouraged to provide feedback on the salient characteristics and performance requirements, as well as general pricing information for market research purposes. No set-aside determination has been made at this stage; however, interested parties must respond to this notice to be considered for any potential set-aside in a future solicitation. Subcontracting is permitted, but the contractor must not use subcontracting as a means to circumvent equal opportunity provisions, and all subcontractors must meet the same standards as the prime contractor. No work may be performed outside the United States, and no locum tenens or residents may be used for interpretations. **Constant Elements Over Contract Lifecycle** Throughout the contract, the following elements will remain constant: - The requirement for board-certified, U.S.-licensed radiologists to provide all interpretations. - Strict adherence to VA, federal, and regulatory standards for quality, security, and confidentiality. - The need for seamless technical integration with VA systems and secure, compliant data transmission. - Ongoing credentialing, training, and quality assurance monitoring. - The contractor’s responsibility for all personnel, equipment, and operational support necessary to fulfill the contract requirements. **Response Instructions** Interested vendors should submit their capabilities, business size status, and responses to the specific questions outlined in the notice via email to [email protected] by 4:00 PM EST on May 29, 2026, referencing 36C24426Q0622 in the subject line. All communication regarding this opportunity must be directed to the Contract Specialist; direct contact with VA Medical Center staff is not permitted. **Summary** This opportunity represents a significant and ongoing requirement for high-quality, secure, and timely teleradiology services at the VA Pittsburgh Healthcare System. Contractors with demonstrated experience in providing similar services to VA Medical Centers, robust technical and security infrastructure, and a commitment to regulatory compliance and quality assurance are encouraged to respond to this Sources Sought Notice to inform the VA’s acquisition strategy for this critical healthcare service.