Request for Information - Oracle User Productivity Kit (UPK) Replacement Effort
Key Dates
Due Date
-
Posted Date
-
Agency & Value
Agency
FA8770 AFLCMC GBK
Contract Value
Not provided
Codes & Classification
Solicitation Number
RFI-DEAMS-UPK-2026-01
NAICS
513210 - Software Publishers
Classification Code
7A21
Additional Details
Documents2
The Department of the Air Force, through the Air Force Life Cycle Management Center (AFLCMC) in Kettering, Ohio, has issued a Sources Sought notice (Procurement Identifier: RFI-DEAMS-UPK-2026-01) seeking information from industry regarding potential solutions to replace the Oracle User Productivity Kit (UPK) tool. This initiative is driven by the impending end-of-life status of UPK, which currently serves as the primary training and performance support tool for the Defense Enterprise Accounting and Management System (DEAMS). DEAMS is a mission-critical system supporting over 26,000 users across the Air Force, and the discontinuation of UPK presents a significant operational risk to user proficiency and mission continuity.
The primary objective of this Request for Information (RFI) is to conduct a comprehensive market analysis to identify and ultimately procure a modern, Commercial-Off-the-Shelf (COTS) Digital Adoption Platform (DAP). The desired solution should deliver continuous, in-application training and contextual support, seamlessly integrated within the user’s workflow. The government is particularly interested in platforms that can provide robust, scalable, and user-friendly training and support capabilities to ensure uninterrupted proficiency for the DEAMS user base.
This notice is strictly for informational and planning purposes; it does not constitute a solicitation, Request for Proposal (RFP), or Request for Quotation (RFQ). The government is not obligated to award a contract or reimburse respondents for any information provided in response to this RFI. Interested parties are encouraged to review the attached "Request for Information" document for detailed instructions and to submit their responses voluntarily.
Key requirements and objectives for the anticipated solution include:
- Replacement of the Oracle UPK tool with a modern DAP that supports in-application, contextual training and performance support.
- The ability to serve a large and diverse user base (26,000+ users) across the Air Force.
- Delivery of continuous, workflow-embedded training to mitigate operational risks associated with the transition from UPK.
- Preference for COTS solutions that are readily available and can be rapidly deployed.
The procurement is classified under NAICS Code 513210 (Software Publishers), with no set-aside restrictions, indicating that all qualified vendors are encouraged to respond. The place of performance is Kettering, Ohio, United States.
The contracting activity is managed by FA8770 AFLCMC GBK, a federal office under the Department of the Air Force. For further information or to submit responses, interested parties may contact the primary point of contact, Robert Bennett ([email protected], 937-904-1399), or the secondary contact, Christopher Chavez ([email protected]).
The RFI was posted on March 30, 2026, and the response deadline has been extended to April 6, 2026, at 5:00 PM EST. Additional details and attachments can be accessed via the official SAM.gov opportunity listing at https://sam.gov/opp/37f37c61aa704837bfa08ed777c5d9a9/view.
Contractors with expertise in digital adoption platforms, software publishing, and large-scale training solutions are encouraged to review the RFI and consider submitting information regarding their capabilities and potential solutions.