Elevator Full Service Maintenance, Testing, and Repair Services
Key Dates
Due Date
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Posted Date
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Agency & Value
Agency
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Contract Value
Not provided
Codes & Classification
Solicitation Number
28723
NAICS
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Classification Code
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Additional Details
The Washington State Department of Enterprise Services (DES) has issued a supplemental solicitation, Contract #28723, for Elevator Full Service Maintenance, Testing, and Repair Services. This contract is designed to address an identified service gap in the Olympic Region, which encompasses Clallam, Jefferson, Kitsap, Mason, and Grays Harbor Counties. The contract aims to provide comprehensive elevator maintenance solutions to state agencies and eligible public entities within Washington State, ensuring the safe, reliable, and efficient operation of elevator systems across a broad geographic area.
The scope of Contract #28723 includes full-service preventative maintenance, routine and periodic examinations, adjustments, testing, and repair services for elevators. The contract is structured to support ongoing operational needs, minimize downtime, and ensure compliance with safety and regulatory standards. All services must be performed in accordance with prevailing wage requirements as stipulated under RCW 39.12, specifically for ordinary maintenance services. However, the contract is not intended to cover public works or engineering services as defined under RCW 39.04, RCW 39.80, and RCW 18.43. Purchasers are responsible for adhering to their jurisdiction’s laws and regulations, particularly if their projects include public works elements.
A key feature of this procurement is its regional structure, with up to five contractors awarded per region and additional reserved awards for Washington Small Businesses and Certified Veteran-Owned Businesses. This approach is intended to foster competition, support small and veteran-owned enterprises, and ensure broad service coverage. For the Olympic Region, the main awarded contractors include Kone Inc., Eltec Systems, TK Elevator, and Mitsubishi Electric US Inc. Other regions are similarly served by a combination of large and small/veteran-owned firms, such as Metro Elevator, WA Elevator, Elevator Support, and Inland Elevator, each with designated points of contact and coverage areas.
The contract prohibits the application of unauthorized tariffs or additional fees; any such charges must be corrected, and the DES Contract Administrator, Julie Hannah, should be notified. Pricing is governed by the terms set forth in the contract, with prevailing wage rates subject to adjustment twice annually as determined by the Department of Labor and Industries. Contractors are required to adhere to these rates, applying the contractually agreed mark-up.
To utilize this contract, purchasers must reference DES Contract #28723 in all communications and purchase orders. It is recommended that purchasers solicit a minimum of two proposals when multiple contractors are available, to ensure competitive pricing and service quality. Detailed contractor information, including performance times, contacts for sales, emergencies, invoicing, and management, is available in the associated Pricing, Ordering, & Contact Information document. Purchasers are also encouraged to provide feedback on contractor performance to DES, supporting continuous improvement throughout the contract’s lifecycle.
The contract is classified under the State of Washington (State Code: WA) and is accessible to state agencies, local governments, special purpose districts, and other political subdivisions. The place of performance is statewide, with specific attention to the Olympic Region for this supplemental solicitation. The contract period extends from January 1, 2025, through December 31, 2026.
For further information, updates, or assistance, interested parties should consult the DES contract summary page (https://apps.des.wa.gov/DESContracts/Home/ContractSummary/28723) or contact the assigned Contract Specialist, Julie Hannah. Additional resources for public works and procurement guidance are available through the DES Facility Professional Services team and the Municipal Services Research Center (MRSC).
This procurement represents a competitively bid, statewide master contract that aligns with Washington State procurement policies and is intended to deliver consistent, high-quality elevator maintenance services while supporting the state’s goals for inclusion and best value.
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